Delivery time for Outfits

Normally,outfits are available for delivery in the below mentioned time.
For more accurate time or incase of urgent order please contact our customer service Agent on email or whatsapp.

Jewelry:

Light Jewellery Sets: 4 Weeks
Bridal Jewellery Sets: 5 to 6 Weeks
Diamond Like Jewellery Sets: 6 to 8 Weeks

Men:

Plain Sherwani: 3 to 4 Weeks
Embroidered Sherwani: 4 to 8 Weeks
Embellished Sherwani: 4 to 8 weeks
Heavy Sherwani: 6 to 8 weeks
Waistcoat plain: 2 to 3 weeks
Waistcoat Embroidered: 4 to 5 weeks
Embroidered Kurta: 3 to 4 Weeks
Plain Kurta Shalwar: 2 to 3 weeks
Plain Shalwar Kameez: 2 to 3 weeks
Turban : 3 to 4 weeks
Embellished Khussa: 2 to 4 weeks

Women:

Party Dress Normal: 3 to 4 weeks
Party Dress heavy: 6 to 8 weeks
Special Occasion dress: 6 to 8 weeks
Bridal Dress: 2 months or more
( depends on work volume)
( for urgent delivery please contact on email or whatsapp)

Note:

These are only estimated time frames and may vary during seasonal
work load,Festivals and peak periods.Final delivery time will depend on the
product you are buying. Please contact our customer service on email or
whatsapp for more information on delivery time frame before placement of order.

Delivery time for fully custom made Items:

Please contact our customer serivice for delivery time frames for
custom made items.

Express shipping service

We use Express Air Courier Services like FedEx and DHL to ship to virtually any address in the world between 5 to 7 working days from the date of dispatch.
Generally all orders are dispatched from our warehouse as per turnaround time
mentioned in above section except when there is a delay from the supplier.

Libas Gallery cannot be responsible for any delays,lost of parcel,damages that may occur during transit time by Courier etc or delays in Customs Clearance, however we shall notify you if we are aware of any foreseeable delays.


Shipping Charges

These are applied per product and vary from country to country upon weight and
volume of parcel.

The minimum charges are calculated for you and are shown on the Final Review
of Your Order page, before you pay for the goods.The final delivery charge will be
calculated prior to the dispatch of the product(s) and if different from the charge
shown on "the final review of your order"page you will be informed of the final
delivery charges.

During special promotions, costs and delivery times may vary.
This will be displayed within the terms of the promotion.

Customs/Duties/Taxes

When ordering goods from Libas Gallery for delivery overseas
you may be subject to pay import duties and taxes,
which are levied once the package reaches the specified destination.
Any additional charges for customs clearance must be borne by you
we have no control over these charges and cannot predict
what they may be. Customs policies vary from country to country,
so you should contact your local customs office or Courier for further information.


Additionally, please note that when ordering from libasgallery.com,
you are considered the importer of record and must comply with all
laws and regulations of the country in which you are receiving the
goods.Your privacy is important to us and we know that you care
about how information about your order is used and shared.
We would like our international customers to be aware that
cross border deliveries are subject to opening and inspection
by customs authorities.


Returns Policy for Garments

Custom made Dresses and Custom orders are not refundable,exchangeable or returnable in any condition.

libas gallery will not be responsible for any inaccuracies in the final
product (your custom order) in lieu of the measurements provided.
Please note that before dispatching an order, we take photographs
and record videos of each measurement and we do check garment fully.
if any misfit case arise we first investigate it by checking measurements
from our record.

We do not accept /compensate or returns /exchange of custom orders
in any condition in any manner.
In accordance to the size ordered we will
offer you a free fix.

Returns Policy for other Items

At Libas Gallery,we want you to be happy every time you shop with us.

Custom orders,Custom made,Custom size stitching ,Oversize,or hazardous
items cannot be returned or exchange in any condition.
Items that have been used will not be accepted as returns or exchanges.
Items which have any stains, emit, body odours or perfume scents,
have any kind of marks, damages or water stains will not be accepted
for returns or exchanges.

There is no refund for shipping and handling charges.

Listing and Descriptions

Libas Gallery makes full efforts to ensure that the product descriptions and photographs provided on this web site are accurate and life like.Whilst the reproduction of colours and styles contained on the photographs shown on this website are as accurate asimage and photographic processing will allow,if,any
doubt or question arises in your
mind then please ask us on email or whatsapp faster to get clarification

Libas Gallery cannot accept responsibility for slight variances in color,work color,
work nature ,fabric print or style.However,as the actual colours you see will depend on your monitor,VGA card, resolution of your Computer, Mobile,Tab Screen or browser used.We cannot guarantee that your monitor`s display of any colour will be accurate.

Order Cancellation:

You can cancel an order within 24 hours from the order placement time or date
and no charges will be dedcuted and you will get a full refund if the order is
cancelled within 24 hours from the receipt of payment.
After 24 hours no cancellation or changes in
 order we will accept.



Amend Your Orders

Any amendments can be suggested within 24 hours from the receipt of the order.
Any ammendment to the original order after 24 hours may be subject to additional
charges which will be determined after reviewing the requested changes We will
inform you additional charges if,apply


for any Question please email us on info@libasgallery.com
or whatsapp +442081441510